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Webinars
EAPO Webinar Series
Understanding Ontario’s Estate Administration Tax (EAT)
June 30, 2020
No Video Recording is available for this webinar.
PRESENTER:
Jeremy Bertrand, Tax Advisory Specialist, Ontario Ministry of Finance Advisory, Objections, Appeals & Services Branch, Public Education, Program Communication & Outreach Unit
Handouts:
How to Apply for Probate in Ontario
What to Do Following a Death – Federal
What to Do When Someone Dies – Ontario
Estate Administration Tax – Ministry of Finance
Preparing a return for a deceased person: Guide – Federal
Elder Abuse & COVID-19: Risk Factors & Protective Factors
June 26, 2020
** Webinar provided with an ASL Interpreter
PRESENTERS:
Gloria M. Gutman, PhD, FCAHS, LLD (Hon.), OBC, CM, President, North American Chapter International Society for Gerontechnology
Vice-President International Longevity Centre-Canada Professor/Director Emerita
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Understanding Ontario’s Personal Income Tax, Credits and Benefits Amid the COVID-19 Pandemic
June 23, 2020
No Video Recording is available for this webinar.
PRESENTER:
Jeremy Bertrand, Tax Advisory Specialist, Ontario Ministry of Finance Advisory, Objections, Appeals & Services Branch, Public Education, Program Communication & Outreach Unit
Handout:
Concussion Hits Home: Correlation between Abuse and Concussion in the Aging population
June 18, 2020
** Webinar provided with an ASL Interpreter
PRESENTERS:
Ruth Wilcock, Executive Director, Ontario Brain Injury Association
Trudy Blugerman, Lived Experience Advocate
Judy Gargaro, Program Director, ABI, Ontario Neurotrauma Foundation
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WEAAD On-line Panel Discussion “Is Social Isolation Elder Abuse?”
June 15, 2020
15th Anniversary – World Elder Abuse Awareness Day
** Webinar provided with an ASL Interpreter
Co-Hosts:
Raeann Rideout, Director, Provincial Partnerships & Outreach Elder Abuse Prevention Ontario
Bénédicte Schoepflin, Executive Director, Canadian Network for the Prevention of Elder Abuse
Christiane Boeck, Director of Operations and Strategic Partnerships, CanAge
HOST/MODERATOR :
Cynthia Mulligan – Journalist, CITY-TV’s CityNews
GUESTS:
The Honourable Deb Schulte, Minister of Seniors – Greetings
Brian Dybwad, Hereditary Chief of the Gitxsan Nation & Fellow – CanAge – Video Message – Indigenous Welcome
Dr. Elizabeth Podnieks, Founding Member and Immediate Vice President,
International Network for the Prevention of Elder Abuse (INPEA) and World Elder Abuse Awareness Day – Greetings
Gregor Sneddon, Executive Director of HelpAge Canada
PANEL MEMBERS:
Devora Greenspon, Treasurer of Ontario Association of Residents’ Councils (OARC) and resident leader at Bayview Extendicare, Willowdale
Dee Lender, Executive Director, Ontario Association of Residents’ Councils (OARC)
Kahir Lalji, MA – Executive Director, United Way Southern Interior BC & Provincial Director of Population Health, United Way of the Lower Mainland
Dr. Samir Sinha, MD, DPhil, FRCPC, AGSF – Director of Geriatrics, Sinai Health System and the University Health Network and Director of Health Policy Research, National Institute on Ageing
Laura Tamblyn Watts, LLB – CEO & President CanAge
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ELDER ABUSE AND COVID-19: Risk and Protective Factors
June 10, 2020
PRESENTERS:
Gloria M. Gutman, PhD, FCAHS, LLD (Hon.), OBC, CM, President, North American Chapter International Society for Gerontechnology
Vice-President International Longevity Centre-Canada Professor/Director Emerita
Dr. Elizabeth Podneiks, Founder of World Elder Abuse Awareness Day & a Professor Emeritus at Ryerson University’s School of Nursing
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Mitigating the Effects of Social Isolation During and Post COVID-19
June 9, 2020
** Webinar provided with an ASL Interpreter
PRESENTERS:
Dr. John Puxty, MB., ChB., MRCP(UK), FRCP (C), Geriatrician, Associate Professor and Chair of the Division of Geriatric Medicine at Queen’s University, Director of the Southeastern Ontario Regional Geriatric Program and the Centre for Studies in Aging and Health and Chair of the Seniors Health Knowledge Network and Ontario Interdisciplinary Council for Aging and Health.
Laura Ward, Coordinator, The Good Companions Seniors’ Centre in Ottawa and SCWW Provincial Lead with Older Adult Centres’ Association of Ontario (OACAO)
Sheila Schuehlein, Research Chair for Rural Health Coaching, Director and Program Lead at Gateway Centre of Excellence in Rural Health
Karina Liubchenko, Erika Haberfellner, and Jia Yan Zhang, Medical Students, University of Western Ontario
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Balancing Seniors’ Rights Preventing Abuse by an Attorney Acting Under a Power of Attorney Document
May 13, 2020
** Webinar provided with an ASL Interpreter
PRESENTERS:
Kimberly A. Whaley, CS / LLM / TEP Certified Specialist In Estates and Trust Law, WelPartners
Daniel Paperny, Associate Lawyer, WelPartners
Supporting Materials:
http://welpartners.com/resources/WEL-on-elder-law.pdf
http://welpartners.com/resources/WEL-on-powers-of-attorney.pdf
http://welpartners.com/resources/WEL-Checklist-Undue-Influence-and-Video-Conferencing-2020.pdf
Toronto Police Services ‘Seniors Community Consultative Committee Elder Abuse and Neglect A guide for Police Officers
Toronto Police Services ‘Seniors Community Consultative Committee Social Isolation of Seniors
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Health, Wellness and Information for Caregivers
May 12, 2020
PRESENTERS:
Annie Smith, Caring for Aging Relatives Group (CARG) and Scarborough Centre for Healthy Communities
Raeann Rideout, Director of Provincial Partnerships and Outreach, Elder Abuse Prevention Ontario
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Protecting your Financial Health During COVID-19
May 6, 2020
** Webinar provided with an ASL Interpreter
PRESENTERS:
Chris Allum, Senior Advisor, Investor Engagement and Stakeholder Partnerships, Investor Office, Ontario Securities Commission
Allister Field, Manager, Enforcement Branch, Ontario Securities Commission
Helpful Websites:
Ontario Securities Commission www.osc.gov.on.ca
Investor News GetSmarterAboutMoney.ca
Introduction to investing investingintroduction.ca
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Navigating Relationships in Trying Times
May 1, 2020
PRESENTERS:
Mary-Anne Popescu, Executive Director Ontario Association for Family Mediation (OAFM)
www.oafm.on.ca
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Fraudes et escroqueries liées à la COVID-19 Comment les reconnaître, les rejeter et les signaler
April 29, 2020
PRESENTERS:
Lisanne Roy Beauchamp, Le centre antifraude du Canada, Gendarmerie royale du Canada
Sergeant Cynthia Savard, Coordinatrice des Services Communautaire, Quartier Général Région de l’Est
Olivier Lechapt, Coordonnateur régional-Sud Ouest, Coordinator – South West Ontario, La Fédération des aînés et des retraités francophones de l’Ontario (FARFO)
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Addressing Financial Vulnerabilities in the time of COVID-19: Coping NOW while preparing for the FUTURE
April 8, 2020
PRESENTERS:
Laura Tamblyn Watts, CanAge
www.canage.ca
Kelley Keehn, FP Canada
www.kelleykehan.com
Preet Banerjee, MoneyGaps
www.preetbanerjee.com
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COVID-19 Fraud and Scams: How to Recognize, Reject and Report
March 31, 2020
PRESENTERS:
Raj Balasubramanian, Manager, Investor Engagement and Outreach, Ontario Securities Commission
Andrea Maggisano, Senior Advisor, Investor Office, Ontario Securities Commission
Namita Balgi, Policy Advisor, Investor Office, Ontario Securities Commission
Sgt. Laura Lee Brown, Community Services Co-Ordinator, OPP West Region Headquarters
Jeff Thomson, Senior RCMP Intelligence Analyst,Fraud Prevention and Intake Unit, The Canadian Anti-Fraud Centre
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PROTECT YOUR MONEY
Helping Older Adults at Risk of Financial Abuse
March 25, 2019
Presenters:
Christine Chan, Regional Consultant (GTA), Elder Abuse Prevention Ontario (EAPO), and
Chris Allum, Senior Advisor, Investor Engagement and Stakeholder Partnerships, Ontario Securities Commission (OSC)
Chris Allum, Senior Advisor, Investor Engagement and Stakeholder Partnerships, Ontario Securities Commission (OSC)
Elder Mediation – A Tool for Intervention and Prevention of Elder Abuse
March 26, 2019
Presenters:
Sheila Schuehlein, Regional Consultant (West), Elder Abuse Prevention Ontario (EAPO)
Ontario Association of Family Mediators
Getting to Safety Planning for Older Adults with Cognitive Impairment – part 2 of Series
Understanding and Responding to Responsive Behaviours to Support Older Adults and their Caregivers
March 21, 2019
Presenters: Sudha Vavilla M.Phil, MSW, RSW Team Lead – BSO Clinicians, Community and Intensive Case Management, Alzheimer Society of Brant, Haldimand Norfolk, Hamilton and Halton
Jody Weiler, B.A. B.A.Sc., MSW, RSW Manager, First Step Program, Vulnerable Seniors Team Lead, CMHA Waterloo Wellington
Cathy Sturdy Smith, MSc Manager, Specialized Geriatric Service, CMHA, Waterloo Wellington Dufferin
Laura Sullivan, MSc, Seniors at Risk Clinical Consultant,CMHA Waterloo Wellington
Facilitator: Raeann Rideout, Regional Consultant (Central East), Elder Abuse Prevention Ontario (EAPO)
View/download PPT Presentation
Emotional Abuse of Older Adults
March 14, 2019
Presenters: Josée Miljours, North East Regional Consultant and Candielya Jackson, North West Regional Consultant
View/download PPT Presentation
Supporting and Preventing Abuse of LGBTQ2S+ Older Adults: Let’s Dare to Be Awkward with Each Other. Ask me Anything
March 12, 2019
Presenters: Rita Olink, Community Relations Representative, TG Innerselves, Northern Ontario
Facilitated by: Josée Miljours, North East Regional Consultant and Candielya Jackson, North West Regional Consultant,
View/download PPT Presentation
Due to technical issues the recording begins on slide 26 when our guest speaker begins. However, please review the attached pdf to access the full slide deck of the webinar as well as the profile of our guest speaker. In order to hear the missing material please access our other webinar on the same topic here: https://www.youtube.com/watch?time_continue=979&v=nXsp3DpzozA
The Law Society of Ontario: Who are they and How Can they Help Me
March 8, 2019
Presenter: Stephen McClyment, Senior Investigation Counsel, Investigations, Law Society of Ontario
Facilitator: Raeann Rideout, Central East Regional Consultant
View/download PPT Presentation
Access to Justice and Legal Rights of South Asian Older Adults In Ontario
February 13, 2019
Presenter: Shalini Konanur, Executive Director/Lawyer South Asian Legal Clinic of Ontario (SALCO)
Facilitator: Raeann Rideout, Central East Regional Consultant
View/download PPT Presentation
Sexual Violence and Older Women in Long Term Care: Intersectoral Approaches and Promising Practices
January 22nd, 2019
Presenters: Tammy Rankin, Senior Safety Advisor, Regional Municipality of Durham, Long Term Care & Services for Seniors Division Rosalyn Forrester, Community Support & Outreach, Interim Place
Facilitated by: Amber Wardell, Project Coordinator, Aging Without Violence and Rochella Vassell, Central West Regional Consultant, Elder Abuse Prevention Ontario
View/download PPT Presentation – English
View/download PPT Presentation – French
Aging Without Violence: www.oaith.ca/oaith-work/aging-without-violence/
OAITH Training Hub: training.oaith.ca/login/index.php
How Do We Get To SAFETY PLANNING: Exploring Questions when Domestic Violence, Cognitive Impairment, and Caregiving Overlap
December 12th, 2018
Presenters: Rochella Vassell, Central West Regional Consultant, and Raeann Rideout, Cental East Regional Consultant, Elder Abuse Prevention Ontario
Margaret MacPherson, Centre for Research & Education on Violence against Women and Children, Western University
Sarah Cook, Public Education Coordinator, Alzheimer Society Peterborough, Kawartha Lakes, Northumberland & Haliburton Counties
Click here for a PDF of the presentation
Elder Abuse: Recognition, Prevention and Intervention Tools For Family Health Teams
December 4th, 2018
Presenters: Candielya Jackson, North West Regional Consultant, and Raeann Rideout, Cental East Regional Consultant, Elder Abuse Prevention Ontario
Click here for a PDF of the presentation
Financial Abuse of Older Adults
November 30th, 2018
Presenters: Candielya Jackson, North West Regional Consultant, and Stéphanie Cadieux, East Regional Consultant, Elder Abuse Prevention Ontario
Click here for a PDF of the presentation
Seniors Bullying in Ontario, The Sheridan Centre for Elder Research Preliminary Research Data
November 19, 2018
Presenters: Kirsten Madsen, PhD, Sheridan College and Liza Franses, BA (Hons.), Dip., Sheridan College
Facilitated by: Rochella Vassell, Central West Regional Consultant, Elder Abuse Prevention Ontario
Click here for a PDF of the presentation
Colonization, Oppression and Racism Understanding Violence Against Indigenous Women who are Older
October 24, 2018
Presenters: Amber Skye, Mother, Researcher, Six Nations of The Grand River
Hosted and Facilitated by: Amber Wardell, Project Coordinator, Aging Without Violence and Rochella Vassell, Central West Regional Consultant, Elder Abuse Prevention Ontario
Click here for a PDF of the presentation
Click here to view PDF of the FRENCH presentation
Hamilton Social Isolation Impact Plan Reducing Social Isolation of Older Adults
September 28, 2018
Presenters: Taralyn Prindiville, Project Manager at the Hamilton Council on Aging
Rochella Vassell, Regional Consultant, Elder Abuse Prevention Ontario
Click here for a PDF of the presentation
Reducing Social Isolation of LGBTQ2S+ Seniors through the Pals Connect Program at the 519
October 17, 2018
Presenter: Mx. Kate Hazell, Preferred Pronouns: She/Her/Hers, Specialist Education and Training Coordinator, LGBTQ2S Seniors Programs, The 519
Click here for a PDF of the presentation
Reducing Social Isolation of LGBTQ2S+ Seniors through the Pals Connect Program at the 519
October 17, 2018
Presenter: Mx. Kate Hazell, Preferred Pronouns: She/Her/Hers, Specialist Education and Training Coordinator, LGBTQ2S Seniors Programs, The 519
Click here for a PDF of the presentation
Strategies to address violence against older women An introduction to 5 Online Video Learning modules
September 18, 2018
Presenters:
Raeann Rideout (Central East), Elder Abuse Prevention Ontario Consultant
S. Daisy Kosa, Research Associate, Ontario Network of Sexual Assault/Domestic Violence Treatment Centres, Women’s College Research Institute, Women’s College Hospital
Sexual Abuse of Older Adults – Lunch and Learn Webinar Series
August 18, 2018
Presenters: Candielya Jackson (North West), and Raeann Rideout (Central East), Elder Abuse Prevention Ontario Consultants
GEM Nurses -Understanding Role of Police
July 10, 2018
Presenters: Detective Constable Mark Reesor, Major Crime Unit & Elder Abuse Investigator, Peterborough Police Service and Provincial Constable Nancy Wagner, Mental Health, Liaison Officer, Northumberland OPP
Neglect of Older Adults
July 3, 2018
Presenters: Rochella Vassell (Central West) and Candielya Jackson (North West), Elder Abuse Prevention Ontario Consultants
Senior Bullying: What is Happening in Ontario
June 4, 2018
Presenters: Kirsten Madsen, PhD, The Centre for Elder Research at Sheridan College
Patricia Spadafora, MSW, Kaleidoscope Consulting
How To Talk About Elder Abuse: Social Media Edition
May 29, 2018
Presenters: Kimberly Moon (NCEA), and Alyssa Neumann (NCEA)
Click here for a PDF of the presentation
Click here for the Quick Start Guide to Talking Elder Abuse
Click here for the Social Media Guide PDF
Click here for the Swamp Glossary PDF
Click here for the WEAAD 2018 Fact sheet PDF
Click here for the WEAAD 2018 Social Media Guide PDF
Report on Vulnerable Investors: Elder Abuse, Financial Exploitation, Undue Influence and Diminished Mental Capacity
May 15, 2018
Presenters: Marian Passmore, Director of Policy and COO, FAIR Canada
Laura Tamblyn Watts, Canadian Centre For Elder Law/CARP
Click here for a PDF of the presentation
Addressing Abusive Behaviour in Long-Term Care: Opportunities for Change
March 7, 2018
Presenter: Stéphanie Cadieux, East regional consultant, Elder Abuse Prevention Ontario
This online event was hosted by the brainXchange. View the recorded session and additional resources on the SEKEN online space hosted on the brainXchange by clicking here or go to: http://brainxchange.ca/SEKENResources.aspx
Direct Link to Recording: http://ake.adobeconnect.com/pi73n4ttk0ql/
Domestic Violence in Later Life: Detecting and Preventing Homicide/Suicide: Understanding Possibilities for Intervention
January 30, 2018
Presenter: Myrna Dawson, Director, Centre for the Study of Social and Legal Responses to Violence, University of Guelph
Click here to view the PPT of the Presentation
Elder Abuse: Tools and Resources for Front Line Health Workers
January 25, 2018
Presenters: Elder Abuse Regional Consultants, Candielya Jackson (North West Region), Stéphanie Cadieux (East Region), and Josée Miljours (North East Region)
Depression, Dementia and Delirium: The 3Ds in Geriatric Care
November 2, 2017
Presenters:
Gerri Yerxa Psychogeriatric Resource Lead and Jolene Morrisseau, Geriatric Mental Health Lead Canadian Mental Health Association, Fort Frances Branch
Building an Elder Abuse Consultation Team
September 12, 2017
Presenters:
Lisa Manuel, Director, Changing Lives, and Family Violence Programs, Family Service Toronto
Click here for a PDF of the presentation
Click here for a PDF Elder Abuse Consultation Team Policy and Procedure Manual
Reporting Elder Financial Abuse: The Catch 22- Can we Find Way Out Confirmation
June 20, 2017
Presenter: Marian Passmore, Fair Project
Laura Tamblyn Watts, Canadian Centre for Elder Law
Ethical Considerations and Challenges in Responding to Elder Abuse-Part 2
March 30, 2017
Presenters:
Blair Henry, D. Bioethics, Senior Ethicist at Sunnybrook Health Sciences Centre, Asst. Professor, DFCM, University of Toronto
Click here for a PDF of the presentation
Click here for a PDF of the IDEA Ethical Decision-Making Framework
Click here for a PDF of the Positive Risk Approach case discussion
Supporting Older Adults to Create A Safety Plan
March 30, 2017
Presenters:
Rochella Vassell, EAO Regional Consultant
Raeann Rideout, EAO Regional Consultant
Tamar Witelson, METRAC
Click here for a PDF of the presentation
Click here for Toolkit: Safety Planning for Older Adults in Unhealthy Relationships
When Someone Moves In and Won’t Move Out – Home Takeovers
January 11, 2017
Presenters:
Nicole Li, Program Coordinator, Home Takeovers Program, Crime Prevention Ottawa
Click here for a PDF of the presentation
Click here for a PDF of materials from Crime Prevention Ottawa
Ethical Considerations and Challenges in Responding to Elder Abuse
November 29, 2016
Presenters:
Blair Henry, D. Bioethics, Senior Ethicist at Sunnybrook Health Sciences Centre, Asst. Professor, DFCM, University of Toronto
Seniors, Digital Spaces and Cyber Fraud Prevention
November 8, 2016
Presenters:
Cameron Field, Toronto Police Service/Toronto Police College
WHEN ELDER ABUSE IS SUSPECTED IN HOSPITALS… The Importance of Policies and Procedures
October 4, 2016
The webinar provided an overview of the journey that the health care team at Southlake Regional Health Centre tookl to implement their Elder Abuse Policy and Procedures. The Presenters discussed the importance of an interprofessional team (i.e. GEM Nurse, Physician, Risk Management, Social Work) approach to determine response and safety planning for
in-patients and discharged patients from Emergency Dept. The speakers also reviewed methods of elder abuse screening/assessment and documentation as well as procedures to follow based on patient’s capacity to make decision.
Presenters:
Susan Steels, Clinical Educator with the Geriatric Outreach Teams and Professional Practice Leader for Social Work, Southlake Regional Health Centre
Annie Hayward, Geriatric Emergency Management (GEM) Nurse, Southlake Regional Health Centre
Supporting Older Women in Interval and Transitional Homes
July 5, 2016
This webinar provides an overview of OAITH, issues pertaining to the abuse of older women and how shelter services assist women in their communities.
Haldimand & Norfolk Women’s Services are highlighted to illustrate an example of one shelter & transitional service in Ontario and how their services can support an older woman’s journey through the shelter system and beyond. The presentation also discussed risk assessment, safety planning, and screening for elder abuse.
Presenters:
Marlene Ham, Ontario Association of Interval and Transitional Houses
Amber Wardell, Haldimand & Norfolk Women’s Services
Addressing the Abuse of Older Women and Men:Building a Multidisciplinary Intersectoral Hospital-based Elder Abuse Intervention
April 13, 2016
Women’s College Research Institute (WCRI) and the Ontario Network of Sexual Assault/Domestic Violence Treatment Centres in collaboration with Elder Abuse Prevention Ontario have advanced a multi-phase, multi-method program of research to develop, implement, and evaluate a Multidisciplinary Intersectoral Hospital-based Elder Abuse Intervention
This webinar provided an interactive and informative discussion to share some of the key finding from this Elder Abuse Intervention Project. Learn about the different research methods that have been utilized in the development phases of the Project and the findings to date including a model of potential participating professionals important to a comprehensive hospital-based elder abuse intervention with formalized links to the community, allied health and legal sectors and the results of a pilot of a new Elder Abuse Nurse Examiner curriculum.
Presenter:
Daisy Kosa, Project Coordinator, Ontario Network of Sexual Assault/Domestic Violence Treatment Centre
Domestic Violence and Older Couples
March 22, 2016
This webinar provides an understanding the inter-sectoral relationship of domestic violence and elder abuse. Information is shared on the prevalence and risk factors associated with domestic violence in older adults. Insight is provided on the need for interdisciplinary approaches and collaborations, to assist victims of domestic violence.
Presenter:
Margaret MacPherson, Community Research Associate Centre for Research & Education on Violence Against Women & Children
Supporting Older Adults with Responsive Behaviours
January 28, 2015
This webinar was designed for health-care providers, educators and leaders interested in learning about the Hamilton Niagara Haldimand Brant LHIN – BSO best practice models. The speakers provide a dynamic presentation that outlines how these models support older adults and professionals to reduce responsive behaviours and enhance caregiver support.
Presenters:
Kathy Peters, HNHB LHIN BSO Coordinator, Behavioural Supports Ontario, Hamilton Health Sciences
Terri Glover, RN, Program Manager, Behavioural Supports Ontario, HNHB LTC Mobile Team
Dana Vladescu, MSW RSW, Manager-Clinical Services, Alzheimer Society of Brant, Haldimand Norfolk, Hamilton Halton, HNHB LHIN Behavioural Supports Ontario Community Outreach Team
EAO Training Videos
Apprehension (Form 1) Under the Mental Health Act
September 19, 2014
Central West Regional Conference
Presenters:
Constable Nadine Baoteng, Halton Region Police Service
Constable Kris Elliott, Halton Regional Police Service – COAST Program
Understanding Capacity Assessments: Working with Older Adults along the Continuum of Care
Hilary Callin, Program Coordinator, Capacity Assessment Office-Ministry of the Attorney General
What is a capacity assessment? Process of applying for a capacity assessment.
Theory, May I Introduce You to Practice, I Know You Have Not Met Recently!
Susan McNeill, RN, BScN, MPH Program Manager, Registered Nurses’ Association of Ontario
RNAO’s new Best Practice Guidelines will be presented detailing new tools, resources and its implementation into practice.
Horizon of Change “Please Move Over and Make Space for my Older Adult Friends at this Table”
Lauren Bates, Senior Lawyer, Law Commission of Ontario
The Law Commission of Ontario (LCO) has created a Framework for the Law as it Affects Older Adults to help evaluate new or existing laws, policies and practices and understand their impact on older adults. This presentation highlights the findings in this report including the recommendations, their implications on the law and older adults in Ontario and next steps for taking action. Building a tool kit for creating safe and supportive environments in service delivery: Theory and practice collide to raise perfection!
Behavioral Supports Ontario: A Collaborative Approach to Managing Responsive Behaviours
Jacqueline Lyn, MSW RSW, Clinician Leader, Community Behaviour Support Outreach Team (CBSOT), Baycrest